APC™ SmartConnect Help Center

Welcome to the APC™ SmartConnect Help Center

Find out how to sign up and register your SmartConnect-compatible UPS devices. Learn how to monitor UPS status and events, and upgrade your UPS firmware.

What's New
  • Release Notes

    Version 1.2 release notes March 2019

  • System Requirements

    Compatible with a wide range of operating systems and devices.

  • RMM Integration

    View the help for your SmartConnect RMM integration:

Customer Support

Download the mySchneider App for 24/7 self-service, and expert help:

Can't find the answer?

Our Customer Support is open Monday-Friday, 8am-8pm EST.