Getting Started : Add Device : QR Code Scan
QR Code Scan
You can register your SmartConnect-compatible UPS with your account by scanning the QR code on your UPS using your smart phone or tablet device.
NOTE: Please allow 4-5 minutes after you connect your SmartConnect-compatible UPS before attempting to register your device.
You can scan your Smart-UPS device’s QR code using the web portal’s integrated QR code scanner or via a third-party QR code reader.
NOTE: It is recommended you use the web portal’s built-in scanner as it is the quickest way to register your device.
Integrated QR Code Scanner
1 . Log in to the web portal on a mobile device, and navigate to the Scan QR Code page (Add > QR Code Scan).
NOTE: You must log in to the web portal using a compatible browser. See What browsers are compatible with the built-in QR code scanner? for more information.
2 . Tap Scan QR Code. A browser popup will display asking you to allow access to your device’s camera(s). Tap Allow.
NOTE: If you tap Cancel and want to use this feature, tap Close and log out of the web portal. Follow steps 1-2 again, and tap Allow when prompted. If camera access is still blocked, see Knowledge Base article FA408179 for more information.
NOTE: Ensure that your mobile device’s battery is sufficiently charged before using the integrated QR code scanner.
3 . Select a camera using the drop-down list and scan the QR code on the UPS label:

NOTE: The QR code label may be on the front, side, or rear of your UPS.
4 . If the scanner detects a valid QR code, you will be redirected to Register UPS page. If your session has expired, you will need to log in again using your account credentials.
5 . The Register UPS page is pre-populated with your UPS Product ID and Product Key, obtained during the QR scan. Click Register UPS.
6 . On the UPS Profile page, provide the UPS Name, UPS Description, Timezone and Notifications for the UPS. Click Save Profile. For more information on Notifications, see Notifications.
7 . On the Renewal Support page, you have the option to enter an email address for your Reseller to notify them of important UPS lifecycle events. To complete UPS Registration, enter an email address and click Update Settings, or click Skip. For more information, see Renewal Support
Third-Party QR Code Reader
1 . Install a QR code reader.
NOTE: Devices running iOS 11+ do not require the installation of a QR code reader, as the default camera application can read QR codes.
2 . Select the QR code scanner:
3 . Scan the QR code on the UPS label:

NOTE: The QR code label may be on the front, side, or rear of your UPS.
4 . In your browser, visit the URL created by the QR code scan.
a. If you do not already have a Schneider Electric account, you can Sign Up.
b. If you have a Schneider Electric account, log in using your account credentials.
5 . The Register UPS page is pre-populated with your UPS Product ID and Product Key, obtained during the QR scan. Click Register UPS.
6 . On the UPS Profile page, provide the UPS Name, UPS Description, Timezone and Notifications for the UPS. Click Save Profile. For more information on Notifications, see Notifications.
7 . On the Renewal Support page, you have the option to enter an email address for your Reseller to notify them of important UPS lifecycle events. To complete UPS Registration, enter an email address and click Update Settings, or click Skip. For more information, see Renewal Support.
See:
UPS Registration Issues for QR code registration troubleshooting.
Troubleshooting the UPS Connection to the Cloud