UPS Monitoring : UPS Events : Battery: Temperature Threshold Exceeded
Battery: Temperature Threshold Exceeded
Severity: Critical
Immediate attention is required. The UPS internal battery temperature is too high and the battery may be damaged due to excess heat.
NOTE: The UPS load is not supported during this Battery Temperature event. In the event of a power outage, connected devices will not be supported by the UPS battery, and will not be shut down gracefully.
Action:
Follow the instructions in the UPS Installation Guide to immediately inspect the UPS battery.
If the UPS battery is not swollen, or hot to the touch:
a. Promptly disconnect the battery from the UPS.
b. Contact APC Customer Support to obtain a replacement battery.
If the UPS battery has swollen due to excess heat and cannot be disconnected or removed from the UPS:
a. Gracefully shut down and disconnect devices connected to the UPS.
b. Turn off the UPS and disconnect input power to the UPS.
c. Contact APC Customer Support for further guidance.