Troubleshooting
Troubleshooting
Troubleshooting the UPS Connection to the Cloud
If your SmartConnect-compatible UPS is installed in an enterprise location, it may require additional network configuration to allow your UPS to connect to the Schneider Electric cloud services:
If you are having difficulty connecting your UPS to Schneider Electric cloud services, see Network Requirements.
See EcoStruxure Ready Smart-UPS Device Types to troubleshoot the connection of your EcoStruxure Ready Smart-UPS device.