Troubleshooting : Troubleshooting the UPS Connection to the Cloud : Restart the UPS Network Interface
Restart the UPS Network Interface
UPS models with the prefix SMX/SMT
To reset the network interface of an SMX/SMT model UPS, on the display interface hold the UP and DOWN buttons simultaneously for 5 seconds. The display flashes to indicate that the network interface has restarted.
UPS models with the prefix SMC
To reset the network interface of an SMC model UPS, on the display interface hold the MUTE and MENU buttons simultaneously for 5 seconds. The display flashes to indicate that the network interface has restarted.