Troubleshooting : Sign Up Issues : Registration email not received
Registration email not received
If you have signed up for a Schneider Electric account at smartconnect.apc.com but you have not received your registration email at the email address provided during sign up, check the following:
Have you entered your email address correctly? If not, Sign Up again.
Check your Spam folder.
Make sure you do not have any email filter rules applied to smartconnect.apc.com.
Resend the email using the resend button available during sign up. If you do not receive the registration email after a few minutes, try using an alternate email address.
Following these steps, and if the issue is not resolved, contact APC Customer Support.