Troubleshooting : UPS Registration Issues
UPS Registration Issues
QR Code Registration
How do I install a QR Code Reader on my mobile device?
A QR Code Reader is available from the Google Play™ store or Apple App Store®:
1 . Visit the app store for your device
2 . Search for a QR Code reader.
3 . Install the app. See QR Code Scan.
My device does not support installing a QR code reader
If your device does not support a QR code reader, you can register your SmartConnect-compatible UPS with your account using the Product Codes.
The QR Code scan does not work, what should I do?
If the QR code reader does not work, you can register your SmartConnect-compatible UPS with your account using the Product Codes.
NOTE: Ensure that 4-5 minutes have elapsed after you have connected your SmartConnect-compatible UPS before attempting to register your device.
See also: Troubleshooting the UPS Connection to the Cloud > EcoStruxure Ready Smart-UPS Device Types