Troubleshooting : Web Portal Application Errors : Unauthorized - You must log in to access this page
Unauthorized - You must log in to access this page
Your access to the web portal has expired. This can occur when you have been logged in to the web portal but have not taken any action in the user interface recently. Your access has automatically expired, and you must log in again to proceed with your request.
NOTE: Do not log in to the web portal and leave the user interface unattended. If you do not intend to use the web portal for a period of time, log out.
This message also appears if you try to access a page in the web portal (e.g. bookmarked in your browser) before logging in to a Schneider Electric account.
Action:
Log in to your Schneider Electric account. If you do not have an account, Sign Up. If you cannot remember your log in credentials, see Password Reset.