Frequently Asked Questions : How do I change my Schneider Electric account email address?
How do I change my Schneider Electric account email address?
1 . If you have access to your Schneider Electric account, simply log in to your account using the credentials used during Sign Up:
a. Visit My Profile
b. Click Change Email
c. Enter the new email address you want to use, and click Change Email.
2 . If you have forgotten your email address, but you have not yet registered a UPS with your Schneider Electric account, Sign Up again with another email address.
3 . If you have already registered a SmartConnect-compatible UPS with your account and have forgotten your account email address, go to the LCD display of the UPS and note the serial number of the UPS.
Contact APC Customer Support and quote the serial number of the UPS to get assistance in regaining access to your account.
NOTE: If you change the email address associated with your Schneider Electric account, you must edit your Notifications and include your new email address to receive notifications about your device. To do this:
1 . Log in to the web portal.
2 . Visit Notifications.
3 . Edit a configured notification to include your new email address to the list of email addresses that receive notifications.
4 . Click Update Settings and return to the web portal.